Welcome to Nordstrom Supplier Compliance
 
This website contains important information about Nordstrom's compliance strategies and requirements. The information on this website is updated regularly and can change without notice.

For new vendors or vendors new to using our website, we have created a PowerPoint document, Supplier Compliance, that contains helpful information on navigating this website. This document can also be found in the 'Contact Us' section.
 
News and Updates

Last Updated: April 11, 2018

February 2018 Revision Highlights

  • Updated Item Setup page with new webinar and notated that onboarding suppliers will be contacted via email
  • Updated Routing Guide Store/DC List: Sunset Pre-Allocation Stores 919 and 922, will use DC# for both Store and DC to indicate PO has not been allocated
  • Updated Store Address List: Added remaining addresses for Spring 2018 Rack Openings; store 148 moved to Spring 2019 and store 511 moved to Fall 2018; store 212 store name updated

 

April 2018 Revision Highlights

  • Updated Hanging Standards Section 2, Sub-Section Merchandise Required to be Shipped on Hangers for Nordstrom.com & NRHL: Removed Dresses from Matrix already covered under Beads, Sequins & Pleated (Fully) Garments: Dresses, Gown & Tops; Clarified that Reserve Stock orders should never have hangers and should ALL be shipped flat without hangers, individually polybagged with the retail ticket facing up for viewing / scanning
  • Updated Packing Standards Section 1, Sub-Section Bulk Pack Orders updated pre-allocation store information
  • Updated Ticket Standards Section 2, Sub-Section Rack Ticket Samples added new verbiage tickets must use instead of 'Compare At' now to be 'Comparable Value'; also clarified the % savings should be always rounded down (i.e. 24.7% savings should be rounded down to 24%).  Section 4, Sub-Section Return Hangtags added Rack Dress Dept. 162 and Sub-Section Approved Ticket Providers by removing RER from list as they are now part of FineLine; Sub-Section Tagging Barbs / Bones / Bullets added picture examples
  • Updated Routing Guide Section 8 Store/DC List adding Nordstrom to the Ship to Address for DCs (i.e. Ship to:  Nordstrom DC 89)
Questions regarding any of these changes can be sent to Nordstrom Supplier Compliance by clicking Contact Us & Resources and then selecting 'Feedback' from the 'Send To' options list.

For shipping and invoicing to Nordstrom stores in Canada, please visit www.nordstromsuppliercanada.com.