Welcome to the Nordstrom Supplier Website
This website contains important information about Nordstrom's supplier strategies and requirements. For new vendors or vendors new to using our website, please review the Supplier Website deck which contains helpful navigation for this site. The information on this website is updated regularly and can change without notice.

Questions regarding expense offset fees or other deductions please refer to the Supplier Resources & Contacts document to identify and expedite your inquiry to the correct Nordstrom team.

For shipping and invoicing to Nordstrom stores in Canada, please visit www.nordstromsuppliercanada.com.
 
News & Updates

LAST UPDATED JULY 24, 2019

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Purchase Order Integration for NordstromRack.com | HauteLook is now LIVE!

 

Key Changes: Changes only apply to NEW orders written after 06/17/19 with a not after date of 10/01/19 or later

  • Suppliers who are currently EDI enabled with Nordstrom will receive or send EDI documents for NRHL orders using their current Nordstrom ID (applies to EDI 850, 850FR, 860, 856, 997)

  • POs will now have two locations on the same PO, with some exceptions

  • Suppliers need to pack & ship based on "ship to" locations on their EDI or PDF PO (non-EDI) as the new PO numbers will no longer start with HL, NL, or N

  • There are two new PO types being transmitted: HL=NRHL Persistent and HF=NRHL Flash

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Nordstrom Replenishment Suppliers: In June the Full Price division of Nordstrom (including Nordstrom stores, Nordstrom.com, Trunk Club and Canada) will begin a phased rollout, by division, of a new replenishment system.  This is the same system that is currently supporting our Off-Price business.  This change will impact ordering, allocation and reporting for all replenishment product our teams manage and will allow them to more effectively execute their roles.


Please Note:

  • Early and accurate access to item information in electronic catalogs (i.e. GSX | OpenText; InterTrade) will help minimize time to Purchase Order receipt.  It is highly recommended that catalogs be available a minimum of two weeks before product can be planned or commitments made

  • There is a minimum of six business days required to receive commitments on replenishment items after an item is set-up in Nordstrom's system

  •  Supplier Portal will not be impacted

  • Information will continue to be available at www.nordstromsupplier.com

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Nordstrom.com Suppliers: Nordstrom.com POs going forward will no longer start with a '0'. While there will be residual POs with the leading '0', new POs will not.  Suppliers will need to read their SDQ segment on their EDI 850 and utilize the Store / DC List in Section 8 of the Routing Guide. 

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NORDSTROM + OPENTEXT | GXS ACTIVE INTELLIGENCE PARTNERSHIP NOW LIVE

 

Nordstrom has implemented phase 1 of our OpenText | GXS Active Intelligence (AI) portal.  This phase is all about validating EDI data.

 

This new tool monitors EDI documents being received from our trading partners as well as sends out email alerts when the data contains mapping / formatting issues (during phase 1 suppliers will not be going into the portal as they will only be receiving email notifications). It is important to read and act quickly to these email notifications, resubmitting data when necessary; if this is done prior to your shipment being received at our warehouses, errors could be caught before they become issues in our supply chain. Expense offset fees may still apply If it cannot be resubmitted, is not done timely for that order or there are additional discrepancies; however suppliers still need to take the opportunity to fix the issue(s) for future orders.  

 

We are happy to partner with our valued suppliers and OpenText |GXS to help improve product flow through our facilities with the added benefit of reducing or eliminating EDI expense offset fees.

 

Phase II will be expanding our portal service with deduction management for expense offset fees; phase II implementation will be announced at a later date.

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JUNE 2019 REVISIONS

  • VENDOR COMMUNICIATIONS: Letter sent 06-7-19 to ALL Suppliers regarding NRHL Orders now being integrated into the Nordstrom Ordering System (posted to site 06-10-19)
  • EDI MAPPING DUCMENTS: Removed NRHL from EDI Mapping Documents on left sidebar; Suppliers will use Nordstrom IDs and mapping going forward. 06-14-19: Updated 850 and 860 mapping documents for FLS/NRHL and NPGs: REF*PD - updated to include HL=NRHL Persistent and HF=NRHL Flash, PO111 - Note added to the IN Qualifier: NOTE - This Value will always be '0' and POC13 - Note added to IN Qualifier: NOTE - This value will always be '0'
  • BUSINESS BASICS: Section 3, Sub-Section EDI Sender/Receiver IDs - Removed NRHLs separate receiver IDs will use Nordstrom Receiver IDs going forward
  • HANGING STANDARDS: Section 1, Sub-Section FLS & Rack Hanger Requirements - New Requirement for Rack Dept. 174 suppliers (SP Men's Suits) to now use specific hangers for Men's Suits and Jackets/Sport Coats.  There is a new addition to this Sub-Section titled Rack Men's Suits and Jackets/Sport Coats listing out Size, Style, Color and where to order from (including sizers)
  • ROUTING GUIDE: Section 5, Updated address for carriers unsing the address for Nordstrom, Inc. c/o TRAX

 

JULY 2019 REVISIONS

  • SHOE SUPPLIERS: Nordstrom.com & NRHL suppliers are currently required to rubber band shoe boxes (interlocking lids included); within the 3rd quarter of 2019 Nordstrom will begin assessing an expense offset fee for non-compliance
  • ROUTING GUIDE: Section 5 Carrier Pages, Sub-Section UPS Freight - removed Volume Multi-BOL DC bullet; Section 8 Store DC List, Sub-Section Ship to Nordstrom.com & Ship to NRHL Store DC List; added new West Coast Omni Center (WCOC) Store/DC 584 under Ship to Nordstrom.com; moved NQC and note on where to find Canada Store DC list up to beginning of the section 07/17/19 Fixed Type-o for Sub Section Ship To NRHL in (Store DC List), Store 881s associated DC/FC is 562 not 499. 07/19/19 updated XPO Logistics phone number in the Carrier Pages. 07/24/19 Store DC List, Sub-Section Ship to Nordstrom.com  corrected Addresses for 499 & 699 as they were inverted; for Sub-Section Ship to NRHL corrected DC # for store 882 should be 563 not 569; please review carefully
  • PO TERMS & CONDITIONS: Section 1 - now more specifically references all provisions that Nordstrom suppliers are bound by; Section 7 & 8 - Minimum Wage & Overtime Standards updated to explicitly state that suppliers must comply with minimum wage and overtime laws; Inserted new section as Section 9 (9 moved to 10, etc.) regarding suppliers grant Nordstrom royalty free right and license to certain supplier content for use in marketing, promoting and selling suppliers' merchandise; Section 10 - clarified that suppliers must indemnify Nordstrom for any claim that the supplier's content violates third-party intellectual property rights
  • PO TYPE LIST: Added GB (Rack Gift With Purchase) & HF (NRHL Flash); Updated GE (was Adidas Rack Closeout), HL (was HauteLook NPG Only) & NB (Unboxed Try on Samples)

 


Questions regarding any of these changes can be sent to Nordstrom Floor Ready by clicking Contact Us & Resourcesscess
and then selecting 'Feedback' from the 'Send To' options list.