Welcome to Nordstrom Supplier Compliance
 
This website contains important information about Nordstrom's compliance strategies and requirements. The information on this website is updated regularly and can change without notice.


For new vendors or vendors new to using our website, we have created a PowerPoint document, Supplier Compliance, that contains helpful information on navigating this website. This document can also be found in the 'Contact Us' section.
 
News and Updates

Last Updated: September 22, 2017

Attention EDI Vendors: Beginning August 24, 2017 all Pack and Hold (PM) and Reserve Stock (RS) orders will always contain the ship-to location in the N1*ST segment in the PO1 loop.  Please see our mapping specifications located on this website for further information.

Attention EDI 852 recipients: Due to internal maintenance Nordstrom will not be sending EDI 852s Sunday September 3rd for Canada and Rack Shoes; This reporting will be sent the evening of September 5th and will return to its regular schedule on September 10th.

Attention EDI 852 recipients: The EDI 852s sent for FLS (US only) and Rack (less shoes) Sunday September 3rd was incomplete for the data range of 8/27 to 9/02.  We are in the process of recovering this data and will re-send the entire timeframe.  We will put out an update once we know the exact date we will be resending the data.


 August 2017 Revision Highlights
  • Updated Store Address list with some of Fall Openings addresses please review carefully;
  • Updated Routing Guide Store/DC list to Correct Nordstrom.com ship to DC 569 and NRHL DC 562
  • Updated both Off Price and Full Price Item Intent Forms on the Item Setup & Direct Product Information page
  • Updated Routing Guide for store 833 (Sherway Gardens Mall); the city should have been listed as Etobicoke not Toronto.  Please make note of this change; 08/28 made formatting changes only; 08/29 Updated Store/DC list in Routing Guide and noted use of new store 922 which is store allocation placeholder, similar to Store 919 is for the Rack
  • Updated Expense Offset Fee document: Removed N.com Only  No or Incorrect hanger offset fee
  • Updated Nordstrom.com Manual: Section 5, sub-section Merchandise Required to be Shipped on Hangers - Removed 'Gowns' from hanger matrix
  • Updated FLS & Rack Manual: Section 4, sub-section Return Hangtags - removed FLS requirement for bridal dresses to have return hangtags (only needed for Nordstrom.com orders)

 

September 2017 Revision Highlights

  • Updated Store Address list: 428 relocation and name change; 632 closed and removed;138 city changed to Bellevue; 161 opening moved to Spring 2018; added phone numbers for stores that opened 9-7
  • Updated Section 8 of Routing Guide for same changes noted above
  • Updated nordstromrack.com | HauteLook manual Section 2 sub-section Scheduling a Delivery: made note of which FC/Stores use the Nordstrom Routing Guide and which contact HauteLook and NRHL directly for routing instructions
  • Letter sent regarding the Nordstrom VAN Migration happening October 17th at 9:30 am PT; see the Vendor Communication page by using the link on the left sidebar for a copy of the letter

 

 

Questions regarding any of these changes can be sent to Nordstrom Supplier Compliance by clicking Contact Us & Resources and then selecting 'Feedback' from the 'Send To' options list.


For shipping and invoicing to Nordstrom stores in Canada, please visit www.nordstromsuppliercanada.com.