Welcome to the Nordstrom Supplier Website
This website contains important information about Nordstrom's supplier strategies and requirements. For new vendors or vendors new to using our website, please review the Supplier Website deck which contains helpful navigation for this site. The information on this website is updated regularly and can change without notice.

Questions regarding expense offset fees or other deductions please refer to the Supplier Resources & Contacts document to identify and expedite your inquiry to the correct Nordstrom team.

For shipping and invoicing to Nordstrom stores in Canada, please visit www.nordstromsuppliercanada.com.
 
News & Updates

Last Updated: August 31, 2018

BEAUTY SUPPLIERS PLEASE NOTE: To better serve our growing online Beauty Customer, Nordstrom is adding two additional Fulfillment Centers to our network. These FCs will specifically fill Beauty orders along with our existing FCs 808 and 568.  Please see the posted letter dated 06/19/18 in Vendor Communications (on the left sidebar under Additional Information) regarding the new FC Locations and what we need from you our suppliers in order to make this a success.
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Effective July 1st, Nordstrom will no longer be sending bi-monthly Offset Fee Summaries. The Portals (https://portal.nordstrom.com) AP Vendor Inquiry will be your first point of contact for researching offset fees just as it is for other payment/deduction information. There continues to be a 60-day limit on inquiries for expense offset fees, this window begins on the offset fee document date;  Inquiries will still be sent to Nordstrom Supplier Offset Fees generic mailbox:offsetfees@nordstrom.com.


June 2018 Revision Highlights

  • Business Basics, Section 1, sub-section Nordstrom Supplier Compliance Hotline: Updated Option 2 removing FA research and Missing PO and moved these to Option 3. sub-section Nordstrom Partnership Guidelines, updated veribage, please review
  • Routing Guide, Section 5, Carrier Pages: changed order to be more user friendly. Sub-section 8, Added to Nordstrom.com new Beauty FCs located at DC 499 (store 489) and 699 (store 659)
  • Packaging and Labeling, Section 3 Carton Label Requirements: Added Note that Jewelry departments 89, 589 and 696 for both EDI and Non-EDI Orders require a packslip
  • Ticket Standards, Section 1, sub-section Retail Price: updated Cosmetic Departments that require a retail (removed 546 and 576)
  • N.com Carton Providers: Added email to Absolute Packaging
  • Updated email addresses: Nordstrom Supplier Compliance, nordsupcmplc@nordstrom.com, now EDI Setup, edisetup@nordstrom.com to mor accurately reflect the shared email box's purpose; Nordstrom Supplier Offset Fees, nordsupofffees@nordstrom.com, is now simplified to offsetfees@nordstrom.com; Updated all documents on this site with these updated emails; 06-27-18 updated Supplier Resources typo on offset fee email address
  • New requirement letter sent to Carseat and Carseat/stroller system suppliers and is posted in Vendor Communications

 

July 2018 Revision Highlights

  • Store Address List: Added Store 661 (opening spring of 2019) removed Clubhouse store 180
  • Routing Guide, Section 2, Sub-Section How to Provide a Unique Bill of Lading Number: Updated links that were not working; Section 6, Sub-Section Maryland: Updated A.Duie Pyle to A.Duie Pyle c/o Gilbet; Section 8, Store/DC List: Updated new Nordstrom.com Beauty FCs physical address for 699 (store 659); also added new store opening 661 (spring 2019) for DC 699; Section 5 Sub-Section Gilbert: updated phone number for the 'Purchase Order Verification and Pickup Request Line'

 

August 2018 Revision Highlights

  • Updated Insurance Requirements; please review carefully
  • Updated PO Terms & Conditions Section 9; please review carefully; 8-31-18 updated Section 8 adding Prop 65 verbiage: please review carefully
  • Updated NRHL PO Terms & Conditions Section 9; please review carefully; 8-31-18 updated Section 8 adding Prop 65 verbiage: please review carefully
  • Updated Packing Standards, Section 1, Sub-Section Store Pack Orders (correction: SDQ segment not SD segment)
  • Updated Business Basics, Section 2, Sub-Section Labeling Requirements: added expanded verbiage on Proposition 65, please review carefully
  • Updated Consumer Product Safety & Prop 65 page (upper right-hand corner): added expanded verbiage on Proposition 65, please review carefully

 


Questions regarding any of these changes can be sent to Nordstrom Floor Ready by clicking Contact Us & Resources and then selecting 'Feedback' from the 'Send To' options list.