Welcome to the Nordstrom Supplier Website
This website contains important information about Nordstrom's supplier strategies and requirements. For new vendors or vendors new to using our website, please review the Supplier Website deck which contains helpful navigation for this site. The information on this website is updated regularly and can change without notice.

Questions regarding expense offset fees or other deductions please refer to the Supplier Resources & Contacts document to identify and expedite your inquiry to the correct Nordstrom team.

For shipping and invoicing to Nordstrom stores in Canada, please visit www.nordstromsuppliercanada.com.
News & Updates


Nordstrom Replenishment Suppliers: In June the Full Price division of Nordstrom (including Nordstrom stores, Nordstrom.com, Trunk Club and Canada) will begin a phased rollout, by division, of a new replenishment system.  This is the same system that is currently supporting our Off-Price business.  This change will impact ordering, allocation and reporting for all replenishment product our teams manage and will allow them to more effectively execute their roles.

Please Note:

  • Early and accurate access to item information in electronic catalogs (i.e. GSX | OpenText; InterTrade) will help minimize time to Purchase Order receipt.  It is highly recommended that catalogs be available a minimum of two weeks before product can be planned or commitments made

  • There is a minimum of six business days required to receive commitments on replenishment items after an item is set-up in Nordstrom's system

  •  Supplier Portal will not be impacted

  • Information will continue to be available at www.nordstromsupplier.com


Nordstrom.com Suppliers: Nordstrom.com POs going forward will no longer start with a '0'. While there will be residual POs with the leading '0', new POs will not.  Suppliers will need to read their SDQ segment on their EDI 850 and utilize the Store / DC List in Section 8 of the Routing Guide. 





Nordstrom has implemented phase 1 of our OpenText | GXS Active Intelligence (AI) portal.  This phase is all about validating EDI data.


This new tool monitors EDI documents being received from our trading partners as well as sends out email alerts when the data contains mapping / formatting issues (during phase 1 suppliers will not be going into the portal as they will only be receiving email notifications). It is important to read and act quickly to these email notifications, resubmitting data when necessary; if this is done prior to your shipment being received at our warehouses, errors could be caught before they become issues in our supply chain. Expense offset fees may still apply If it cannot be resubmitted, is not done timely for that order or there are additional discrepancies; however suppliers still need to take the opportunity to fix the issue(s) for future orders.  


We are happy to partner with our valued suppliers and OpenText |GXS to help improve product flow through our facilities with the added benefit of reducing or eliminating EDI expense offset fees.


Phase II will be expanding our portal service with deduction management for expense offset fees; phase II implementation will be announced at a later date.




  • Supplier Standards: Updated all documents removing VICS terminology where appropriate and changed to GS1 US and added updated links
  • Routing Guide: Removed VICS terminology where appropriate and changed to GS1 US and added updated links; Section 8, Sub-Section Store/DC Lists, moved 156 do bottom of 399 Store List; removed closed store 632. 05-14-19: Section 5, Sub-Sections A. Duie Pyle, Oak Harbor Freight, UPS Freight - LTL and XPO Logistics - Updated 3rd Party Auditor from Veraction to TRAX; Section 8, Sub-Section NordstromRack.com | HautelLook - Updated DC 559's address and phone extension and removed DC 579
  • Addresses List: Updated Store 156 with address to DC 399, no shipments should be shipped directly to LOH 156.
  • Notice of Disclaimer on left sidebar updated to Legal Disclaimer and simplified the wording
  • Business Basics: Section 1, Sub-Section Nordstrom Partnership Standards, removed from document and added a link on the left sidebar under Supplier Standards
  • NRHL Drop Ship Manual: Reformatted document; updated Accounts Payable email attribute on page 14
  • NRHL PO Terms & Conditions: Removed; NRHL POs will use Nordstrom PO Terms & Conditions going forward
  • Supplier Resources & Contacts, Section Document Description Mapping AP Website & Remittance: Corrected Email for Document Type ADV CO-OP and EXPENSE OFFSET
  • Top Bar: Contact Us & Resources renamed Contacts & Resources; on the Contacts & Resources page under Resources...removed Supplier Toolkit from the Supplier Portal and added a seperate bullet for Supplier Sales Reporting
  • Supplier Website deck, Removed Supplier Toolkit & added  Supplier Sales Reporting with link: https://partner.nordstrom.com



  • VENDOR COMMUNICIATIONS: Letter sent 06-7-19 to ALL Suppliers regarding NRHL Orders now being integrated into the Nordstrom Ordering System (posted to site 06-10-19)
  • EDI MAPPING DUCMENTS: Removed NRHL from EDI Mapping Documents on left sidebar; Suppliers will use Nordstrom IDs and mapping going forward. 06-14-19: Updated 850 and 860 mapping documents for FLS/NRHL and NPGs: REF*PD - updated to include HL=NRHL Persistent and HF=NRHL Flash, PO111 - Note added to the IN Qualifier: NOTE - This Value will always be '0' and POC13 - Note added to IN Qualifier: NOTE - This value will always be '0'
  • BUSINESS BASICS: Section 3, Sub-Section EDI Sender/Receiver IDs - Removed NRHLs separate receiver IDs will use Nordstrom Receiver IDs going forward
  • HANGING STANDARDS: Section 1, Sub-Section FLS & Rack Hanger Requirements - New Requirement for Rack Dept. 174 suppliers (SP Men's Suits) to now use specific hangers for Men's Suits and Jackets/Sport Coats.  There is a new addition to this Sub-Section titled Rack Men's Suits and Jackets/Sport Coats listing out Size, Style, Color and where to order from (including sizers)


Questions regarding any of these changes can be sent to Nordstrom Floor Ready by clicking Contact Us & Resourcesscess
and then selecting 'Feedback' from the 'Send To' options list.