Welcome to the Nordstrom Supplier Website
This website contains important information about Nordstrom's supplier strategies and requirements. For new vendors or vendors new to using our website, please review the Supplier Website deck which contains helpful navigation for this site. The information on this website is updated regularly and can change without notice.

Questions regarding expense offset fees or other deductions please refer to the Supplier Resources & Contacts document to identify and expedite your inquiry to the correct Nordstrom team.

For shipping and invoicing to Nordstrom stores in Canada, please visit www.nordstromsuppliercanada.com.
 
News & Updates

Last Updated: October 12, 2018

EXPENSE OFFSET FEE UPDATE: Effective November 1st Expense Offset Fees will be modified to more accurately reflect the operational costs incurred due to non-complaince. Please review the Updated Expense Offset Fee schedule on the left sidebar under Reference Material.
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BEAUTY SUPPLIERS PLEASE NOTE: To better serve our growing online Beauty Customer, Nordstrom is adding two additional Fulfillment Centers to our network. These FCs will specifically fill Beauty orders along with our existing FCs 808 and 568.  Please see the posted letter dated 06/19/18 and 10/12/18 in Vendor Communications (on the left sidebar under Additional Information) regarding the new FC Locations and what we need from you, our suppliers, to make this a success.

August 2018 Revision Highlights

  • Updated Insurance Requirements; please review carefully
  • Updated PO Terms & Conditions Section 9; please review carefully; 8-31-18 updated Section 8 adding Prop 65 verbiage: please review carefully
  • Updated NRHL PO Terms & Conditions Section 9; please review carefully; 8-31-18 updated Section 8 adding Prop 65 verbiage: please review carefully
  • Updated Packing Standards, Section 1, Sub-Section Store Pack Orders (correction: SDQ segment not SD segment)
  • Updated Business Basics, Section 2, Sub-Section Labeling Requirements: added expanded verbiage on Proposition 65, please review carefully
  • Updated Consumer Product Safety & Prop 65 page (upper right-hand corner): added expanded verbiage on Proposition 65, please review carefully

 

October 2018 Revision Highlights

  • Noted Expense Offset Fee Schedule will be updated effective November 1st
  • Updated Ticket Standards, Section 2, Sub-Section Rack Ticketing Standards: Noted that FastTrack for Nordstrom Rack is brick and mortar
  • Updated Supplier Resources & Contacts: CA Document type adjusted contact info; please review carefully
  • Updated Store Address List: Store 511 updated to Spring 2019 and 162 added Fall of 2019
  • Updated Routing Guide Section 8, Store DC List: Added 162 for Fall 2019 opening and updated 511 opening to Spring 2019
  • Updated both Drop Ship Manual and the NRHL Drop Ship Manual; Drop Ship Suppliers are highly encouraged to review the documents in their entirety
  • Updated Nordstrom Item Setup & Direct Product Information page (see upper righthand corner for link): Added 3rd Party Technology Partner NuORDER, a leading retail technology platform, to have brands digitially present line sheets during market.  Currently this is only available for our Full Price business.  If your merchant requests you to use NuORDER this will replace the use of the Full Price Item Intent Form (IIF)

 


Questions regarding any of these changes can be sent to Nordstrom Floor Ready by clicking Contact Us & Resources and then selecting 'Feedback' from the 'Send To' options list.